Emergency Services

Police, Fire and Ambulance - 000

Urgent help from the police, fire or ambulance.

Crisis Assessment Treatment Team - Central East (CATT) - 1300 721 927

24-hour psychiatric triage including information, assessment and referral for anyone experiencing severe mental health concerns and symptoms.

Crisis Phone Counselling

Lifeline - 13 11 14

A free nationwide service offering 24 hour crisis support and suicide prevention services.
24 hours a day, 7 days a week
Phone and online counselling

Suicide Call Back Service - 1300 659 467

A free nationwide service providing phone and online counselling to people affected by suicide.
24 hours a day, 7 days a week
Phone and online counselling

SuicideLine - 1300 651 251

Free counselling and support for people at risk of suicide and anyone experiencing mental health issues.
24 hours a day, 7 days a week
Phone and online counselling

Other Supports

Support for victims of violence (victims of crime, family violence, sexual violence)

Safe Steps - 1800 015 188

24 hours a day, 7 days a week
For women and children who are victims of family violence. A web chat support service available Monday to Friday 9am until midnight.

Victims of crime - 1800 819 817 or text 0427 767 891

8am to 11pm, 7 days a week
For adult male victims of family violence and victims of violent crime

Sexual Assault Crisis Line - 1800 806 292

24 hours a day, 7 days a week
For victims of sexual assault

1800 Respect - 1800 737 732

24 hours a day, 7 days a week
Information and counselling to support people impacted by domestic, family or sexual violence.

Support for Children

Kids Helpline - 1800 55 1800

24 hours a day, 7 days a week
A free, private, and confidential, telephone and online counselling service for young people aged between 5 and 25

Child Protection - 13 12 78

5pm to 9am Monday to Friday, 24 hours on weekends and public holidays
For children and young people whose safety is at risk

Mental Health

Beyond Blue - 1300 224 636

National mental health information and support line.
Phone and online counselling

Health and Family

Nurse on-call - 1300 60 60 24

24 hours a day, 7 days a week
NURSE-ON-CALL puts you directly in touch with a registered nurse for caring, professional health advice around the clock.

Maternal Child Help Line - 13 22 29

24 hours a day, 7 days a week
Information and advice about the care and health of your child (from birth to school age). When you call, qualified maternal and child health nurses can discuss your concerns about child health and nutrition, breastfeeding, your own health and any parenting issues.

Housing

Housing - 1800 825 955 or (03) 9536 7777

5 pm to 9am, Monday to Friday and 24 hours on weekends and public holidays
Help if you are homeless or at risk of homelessness or family violence.

Telephone counselling

Kids Helpline - 1800 55 1800

24 hours a day, 7 days a week
A free, private, and confidential, telephone and online counselling service for young people aged between 5 and 25

Men’s Referral Service - 1300 766 491

8am to 9pm Monday to Friday; 9am to 5pm Saturday and Sunday
For people at risk of using family violence. Free, confidential, expert support for men and their family and friends

MensLine Australia - 1300 78 99 78

24 hours a day, 7 days a week
A telephone and online counselling service for men with family and relationship concerns

Rainbow Door - 1800 729 367, text 0480 017 246

10am to 5pm, 7 days a week
Specialist advice to LGBTIQ+ people and their friends and families.

Partners in Wellbeing - 1300 375 330

9am – 10pm weekdays and 9am – 5pm weekends
Support from an experienced Wellbeing Coach to help improve your wellbeing and develop strategies to cope with anxiety, depression or stress.